Refund and Returns Policy

This website is operated by WATERSPORTS MALLORCA S.L. with address at C/Xoriguer-4, 3,3, 07181 Calvia, Illes Balears, with CIF B57802613, telephone (+34) 658 747 011 and email Throughout the site, the terms “we” and “our” refer to WATERSPORTS MALLORCA.
Watersports Mallorca offers this website, including all information, tools and services available from this site to you, the user, conditioned on your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing any service from us, you are participating in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced here and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

The acceptance of the Buyer’s order, the beginning of any work or the execution of any act by the Seller that implies the fulfillment of the Purchase Order will be considered as approval of the terms and conditions established in this document on the part of the Seller.

Except in the case of an agreement to the contrary, the the performance of the services will be made to the address indicated in the Purchase Order.

The products will be made once the Buyer presents himself with the Voucher printed on the beach in the period from May 1 to October 20 of the year of acquisition.

The Price Conditions indicated in the Purchase Order shall have the defined meaning. All prices include VAT.

Reservations are accepted with the understanding that all persons are in normal good health and able to meet the physical demands of visiting the attraction. It is your responsibility to ensure that all party members are in possession of all necessary travel and health documents prior to departure. We cannot accept any responsibility or associated costs if you are denied entry to the transport or the country of interest as a result of failure to provide the correct documentation.

Payment will be made in advance in the purchase order of the website.
Once the purchased service has been performed at one of the company’s locations, no refunds are allowed.

From time to time, we have to make changes and correct errors and other details, both before and after reservations have been confirmed and cancel confirmed reservations and we reserve the right to do so. If we have to make a significant change or cancel, we will tell you as soon as possible. If there is time to do it before departure, we offer you the option of the following options:
(A) acceptance of modified agreements or
(B) exchange for an alternative offer ticket from us. If the alternative date chosen is less expensive than your original, you will be refunded the difference, but if it is more expensive, you will not be asked to pay more
(C) cancel or accept the cancellation in which case you will receive a full refund of all monies you have paid to us.
Please note that the above options are not available on any change made is a minor. In all cases, our liability for material changes and cancellations is limited to providing you with the above options. We regret that we are unable to pay any expenses, costs or losses incurred by you as a result of any changes or cancellations.

“Force major” means, for the purposes of these conditions, the existence of any contingency, circumstance or cause that is beyond the control of the party invoking it, including, among others, the following circumstances: imposition or submission to a law, regulation, decree, order or request of any authority (national, state, regional, provincial or municipal), confiscation, riots, war, fires, floods, earthquakes, storms, rains, explosives, strikes, closures, to obtain raw materials, equipment , diesel oil. If due to Force Majeure either Party is unable to comply with an obligation of the Purchase Order, said Party is exempt from compliance, provided that the Party notifies the other party, indicating the beginning and nature of the situation of Force Majeure. The Party invoking Force Majeure must send a notification immediately after the end of the Force Majeure event.

In compliance with Organic Law 15/1999, of December 13, on the Protection of Personal Data, the personal data provided by the Seller will become part of the supplier file by the Buyer, whose objectives are the maintenance of the contractual relationship, the control and management of purchases and their corresponding payments. The Buyer will treat said data with the utmost confidentiality, assuming the commitment not to use it for any other purpose than that for which it was obtained, and to store it taking the appropriate measures to guarantee its security and prevent its unauthorized alteration, loss, processing or access. The Buyer will maintain professional secrecy with respect to the aforementioned personal data, even after the contractual relationship has ended.

In case of discrepancy between the texts in Spanish and the texts in any other language related to the order, the text in Spanish will prevail.

This relationship will be governed by Spanish law. The parties expressly waive any other forum or jurisdiction to which they are entitled, and agree to submit to the courts of Palma any difference or litigation related to the validity, interpretation, fulfillment or execution of the Purchase Order and the General Purchase Conditions, as well as as the acts or transactions included in it.

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